Need help with Sudoku: GridRush? Quadb Technologies can help with cloud save, sign-in, Daily Board, ads, Remove Ads, account deletion, and gameplay issues.
Contact support
Please include:
- Android or iOS
- App version shown in the store or device settings
- Device model and operating-system version
- A short description of what happened and the steps immediately before it
- A screenshot when it does not contain private information
Never send your password, full payment-card number, App Store Connect credentials, Google credentials, or private API keys. For a purchase issue, include only the store order ID if support requests it.
Common help
- Cloud progress: sign into the same provider and use Sync Now from Settings.
- Remove Ads: use Restore Purchase with the same Apple or Google store account that bought it.
- Daily Board: sign in, start the current Daily puzzle while online, and finish the same puzzle.
- Privacy choices: open Settings > Privacy Choices.
- Report or block a public name: open the menu beside that Daily Board entry.
- Delete account and data: follow the account-deletion instructions.
Community safety
Daily Board names must not contain harassment, hate, sexual content, impersonation, personal information, threats, or attempts to evade name filters. Use the entry menu to report an inappropriate name or block that player from your own board.
Quadb Technologies reviews reports and may rename, remove, restrict, or ban accounts that violate these rules. To appeal a moderation decision, email games@quadbtech.com with the subject "GridRush moderation appeal", your public player name, platform, and a brief explanation. Do not include your password or other private credentials.
Response time
We aim to acknowledge support, privacy, report, and moderation-appeal requests within 7 days.